Deadline:
As soon as possible
Location(s)
Italy
Via delle Forbici, 21B, 50133 Firenze
Overview
Details
Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence’s historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel’s gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites.
Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef’s Table at its heart, mischievous Bar Bertelli, housed in the former principal’s office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence’s multifaceted Renaissance spirit.
The internship will provide exposure to a broad range of activities, including:
- Contributing to the creation of a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as: previous stay experience, special occasions, preferences, and other pertinent information.
- Assisting in responding to guests’ inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers.
- Developing and maintaining a thorough knowledge of the hotel and its services.
- Supporting effective resolution of guest issues. Working closely with fellow guest service team members and other departments to resolve any challenges.
- Supporting the Reservations Team with daily operational tasks.
This list is not exhaustive; additional tasks may be assigned based on departmental needs.
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Qualifications
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Previous experience in a similar luxury hospitality environment is considered a plus.
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A Master’s degree or equivalent in Hospitality is considered a plus
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Strong organizational and communication skills.
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Proactive approach to problem-solving.
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Proficiency in English is required.
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Knowledge of additional languages is considered a plus.
Dates
Deadline: As soon as possible
Cost/funding for participants
Un-save Opportunity
Internships, scholarships, student conferences and competitions.
