Kiva - Social & video content creator intern

About us:

Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested over $2 billion in real dreams and real opportunity, spanning more than 100 countries and over 5 million borrowers.

As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full-time employees dispersed around the world, as well as within team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world.Kiva's values:

• Impact first - This is why we exist. This is the drumbeat we march to. Every day.
• Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.
• Be curious and bold - Never stop learning. Question assumptions. Take Risks and dream big.
• Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.
• Honor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other.
• Love and kindness always - Say what you mean. Mean what you say. And don't say it mean. Clarity. Courage. Kindness.

Internship Program

Since its founding, volunteerism has been an integral part of Kiva's foundation and success. As a Kiva Intern, you will contribute your passion, drive, ideas, and expertise to expanding our reach and impact while taking on immediate and significant responsibilities within your team. In addition to learning on the job, you'll partake in a variety of educational, social, and professional development workshops and events that will accelerate your professional growth while learning about Kiva and the non-profit, technology, and microfinance sectors. 

Through this volunteer internship, we hope to provide a high-caliber learning experience. With the completion of our internship program, you will take away many in-demand job skills. Additionally, all Kiva interns will gain exposure to foundational microfinance concepts and ongoing professional development tailored to your career goals. This position will also put you in contact with a wide array of employees around the world, giving you a jump start on networking opportunities.

Role overview:

Kiva is seeking a passionate and creative Social & Video Content Creator intern to join our Communications & Creative team. This 6-month, 20-hour per week internship will provide you with the opportunity to create engaging social media content and videos that help tell Kiva’s story, inspire our community, and amplify our mission of expanding financial access worldwide. If you're a storyteller with a flair for social media content and video creation, this is the perfect opportunity to grow your skills in a dynamic nonprofit environment.

At this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; unfortunately we cannot provide visa sponsorship.

Key responsibilities include: 

• Develop and produce creative content for Kiva’s social media platforms, including Instagram, Bluesky, LinkedIn, Facebook, and YouTube.
• Develop and produce video content using raw footage from Kiva’s video library, for publishing on social media, webpages, and other applications.
• Deliver polished content to the Communications Manager, Social Media, for scheduling and publishing. 
• Collaborate with the Communications Manager, Social Media, to plan and develop new social media content approaches tailored for Kiva’s audience, ensuring consistent branding and messaging.
• Track and test performance of key social media content, and make recommendations and adjustments for improvement. 
• Monitor social media trends to develop and recommend content to increase engagement and impressions. 
• Adopt and apply Kiva’s brand standards to deliver content that is aligned with our mission, impact populations, and evolving language testing. 
• Track content creation projects using Asana and communicate priorities and progress to the team through Asana, Slack, and Google docs. 
• Serve as a member of the Communications team, reporting to the Director of Communications.

Key Deliverables:

• Produce 2-3 content pieces per week for social media distribution.
• Produce 2-3 video content pieces per month.
• Report on social media engagement and impressions metrics and insights across content types, with suggestions for optimization.