Deadline:
As soon as possible
Location(s)
United States of America
Atlanta, Georgia
Overview
Details
Strength in Trust
OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
Key Responsibilities:
- Data Management & System Support
- Assist in maintaining SFDC Partner Account data to ensure accuracy.
- Partner Agreement accuracy
- Help track partner contracts and maintain organized records.
- Support the issue tracking process, ensuring partner-related concerns are logged and followed up on.
- Assist in updating and maintaining partner dashboards in SFDC.
- Organization and version control of critical documents
- Enablement and Training Material
- Partner Program
- Portal and Hubs
Partner Support & Operations
- Monitor and manage the Partner Ops Queue, including:
- Tenant support requests
- Opportunity and quote support
- Partner tag updates
- Help create and update new Partner Profiles in the system.
- Assist with documentation updates and suggest improvements.
- Participate in User Acceptance Testing (UAT) for system updates.
Partner Portal & Applications
- Assist Partner Portal content management, including:
- Posting announcements
- Updating the Partner Portal Guide
- Managing partner access requests
- Support the Partner Locator by helping with intake, maintenance, and updates.
- Help manage and update the partner application form.
- Review incoming partner applications and assist with processing.
Referral Partner Support
- Help track and process partner referrals in the Partner Referral Queue.
- Communicate with internal teams and partners to ensure referrals are reviewed efficiently.
- Assist in maintaining the Referral Partner Playbook.
- Support the monitoring of referral opportunities and assist with processing referral letters.
Performance & Learning
- Learn about key performance benchmarks and assist in tracking partner program performance.
- Help compile reports and insights on partner activity and engagement.
- Participate in meetings to gain exposure to partner operations best practices.
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
You Are
- Currently pursuing a Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Well-developed organizational and data management skills with attention to detail.
- Willingness to learn about partner operations, CRM systems (Salesforce), and business processes.
- Great communication and problem-solving skills.
- Ability to work collaboratively in a dynamic environment.
Dates
Deadline: As soon as possible
Cost/funding for participants
Salary Range: $20 - $26 USD
Where we Work
We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country.
Un-save Opportunity
Internships, scholarships, student conferences and competitions.
