UN VOLUNTEERS, Communications Assistant


International Organizations

Location (s):

  • Jordan


The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers.In most cultures volunteerism is deeply embedded in long-established, ancient traditions of sharing and support within the communities. In this context, UN Volunteers take part in various forms of volunteerism and play a role in development and peace together with co-workers, host agencies and local communities.In all assignments, UN Volunteers promote volunteerism through their action and conduct. Engaging in volunteer activity can effectively and positively enrich their understanding of local and social realities, as well as create a bridge between themselves and the people in their host community. This will make the time they spend as UN Volunteers even more rewarding and productive.


Assignment Details:

  • Assignment Title Communications Assistant Organizational Context & Project Description
  • Duration: 6 months

The deterioration of the security and humanitarian situation in Syria has forced thousands of Syrians to flee and seek refuge in neighbouring countries, including Jordan. This large influx of population is placing a considerable burden on local Jordanian host communities that are already poor and their basic social and economic services. Crowding effects in the local market, in particular with regards to housing and labour, are widely reported in the Northern governorates. The present crisis comes at difficult time for Jordan. Despite many efforts to engage in economic stabilization and liberalization, the country faces real economic and social challenges. In view of the above, it is important that direct support be provided to vulnerable Jordanians in host communities of the Northern governorates of Irbid, and Mafraq to help the Government of Jordan mitigate the impact of the Syrian crisis on them. In addition, it is essential that the assistance provided in the current context complements, governmental development efforts, as highlighted in the Government of Jordan related policies and strategies.

The overall goal of the project is to contribute to sustaining social and economic stability, with particular focus on the Northern governorates, namely Irbid and Mafraq, and enable Jordanians to continue to pursue their human development aspirations. The immediate objective is to respond to urgent needs of crisis-affected people in a timely and efficient manner, with emphasis on Jordanian host communities, while supporting Jordanian host communities to increase their absorption capacity and mitigating any possible tensions between Syrian refugees and hosting communities.

Under the guidance and direct supervision of the Communications Officer, the Communications Associate supports the formulation and implementation of the communications and advocacy strategies to increase the standing and awareness of UNDP with partners, the media and the public. The Communications Associate promotes a client-oriented approach in UNDP. The Communications Associate works in close collaboration with the Programme and Operations teams in the CO, staff of other UN Agencies, UNDP HQs staff (Communications Office) and Regional Communications Advisor, Government officials, media, multilateral and bilateral donors and civil society.

A communications strategy tightly linked to program priorities helps position the Country Office in key development markets as a leader in ways that boost demand for various service lines and increase overall business opportunities.

Sustainable Development Goals 17. Partnerships For the Goals Task description

Under the direct supervision of Senior Partnership Advisor, the UN University Volunteer will undertake the following tasks:

  • Assist in developing outreach, networking and partnerships;
  • Assist in developing media relations;
  • Assist in creating and lunching campaigns;
  • Support in sourcing and managing graphic design, photo, video visual and translation services; Support in Monitoring UNDP branding on all publications;

Any other related tasks as may be required or assigned by the supervisor.

Furthermore, UN Volunteers are required to:- Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day)- Be acquainted with and build on traditional and/or local forms of volunteerism in the host country- Provide annual and end of assignment reports on UN Volunteer actions, results and opportunities using UNV’s Volunteer Reporting Application Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.- Assist with the UNV Buddy Programme for newly-arrived UN Volunteers- Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Results/Expected Outputs

  1. Media relations developed focusing on achievement of the following results:

    Ensured access for journalists to subject matter experts;
    Journalists and media outlets covering all media contacts are established and regularly updated; Mass media partnerships created to ensure effective visibility of programme interventions and advocacy on core UN principles and values;
    UNDP’s social and traditional media footprint increased.

  2. Campaigns created and launched:

    Campaigns are created and promoted to local and regional media that position UNDP and influences the development agenda based on current programme and new initiatives; Corporate advocacy materials are managed, promoted and disseminated for launching flagship initiatives and publications such as the Human Development Report; Public information campaigns are created, promoted and maintained on UNDP activities, results of SDGs, UN Reform, etc.; The production of films, photos and radio reporting are coordinated in order to share information, promote major activities and showing knowledge and results;

    UNDP branding is monitored on all publications and production of documentaries.

  3. Graphic design, web-design, audio visual and translation services sourced and managed:

    Impact: the key results have an impact on creation of effective communications and dissemination of information on UNDP as UN’sglobal development network. In particular, the key results have an impact on implementation of UNDP communications and publication strategies, as well as reaching resource mobilization targets. Communications becomes a strong component of business development in the CO.

  • The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counter-parts, including Implementing Partners (IPs);
  • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment
  • A final statement of achievements towards volunteerism for peace and development dur-ing the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed

Opportunity is About:


Candidates should be from:

Description of Ideal Candidate:

Eligibility: This assignment is funded by KOICA, therefore only Korean nationals are eligible to apply. Eligible candidates must be below 29 years of age throughout the assignment.


Required Degree Level Secondary education

  • Education - Additional Comments
  • Currently studying towards a degree in Media or other relevant fields.
  • Required experience 0 months
  • Demonstrated interest and/or experience (up to 2 years) in communications;
  • Previous experience as a volunteer and/or experience of another culture, (i.e. studies, volunteer work, internship) would be highly regarded

Language Skills

  • English (Mandatory) , Level - Fluent
  • AND - Arabic (Optional), Level - Working Knowledge

Area of Expertise

  • Other development programme/project experience Mandatory

Area of Expertise Requirement

  • Need Driving Licence No Competencies & Values


  • Adaptability and Flexibility Commitment and Motivation Commitment to Continuous Learning Communication
  • Creativity
  • Professionalism
  • Vision
  • Working in Teams


Deadline: August 04, 2019

Program Starts: January 20, 2020

Program Ends: July 20, 2020

Cost/funding for participants:

The contract lasts for the period indicated above with possibility of extensions subject to availability of funding, operational necessity and satisfactory performance. However, there is no expectation of renewal of the assignment.

A UN Volunteer receives a Volunteer Living Allowance (VLA) per month and is paid at the end of each month to cover housing, utilities, transportation, communications and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of (choose from the drop down menu the appropriate rate here): US$979 The VLA base rate is a global rate, while the PAM is country-specific and fluctuates on a monthly basis according to the cost of living. This method ensures that international UN Volunteers have comparable purchasing power at all duty stations irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC) and is published at the beginning of every month on the ICSC website http://icsc.un.org

Furthermore, UN Volunteers are provided a settling-in-grant (SIG) at the start of the assignment (if the UN Volunteer did not reside in the duty station for at least 6 months prior to taking up the assignment) and also in the event of a permanent reassignment to another duty station. UNV provides life, health, permanent disability insurances as well as assignment travel, annual leave, full integration in the UN security framework (including residential security reimbursements). UN Volunteers are paid Daily Subsistence Allowance at the UN rate for official travels, flight tickets for the final repatriation travel (if applicable). UNV will provide, together with the offer of assignment, a copy of the Conditions of Service, including Code of conduct, to the successful candidate.

UN Volunteers should be provided equal duty of care as extended to all host entity personnel. Host entity support to the UN Volunteer includes, but is not limited to:

  • Introductory briefings about the organisation and office-related context including security, emergency procedures, good cultural practice and orientation to the local environment;
  • Support with arrival administration including setting-up of bank accounts, residence permit applications and completion of other official processes as required by the host government or host entity
  • Structured guidance, mentoring and coaching by a supervisor including a clear workplan and performance appraisal;
  • Access to office space, equipment, IT support and any other systems and tools required to complete the objectives of the assignment including a host entity email address;
  • Access to shared host entity corporate knowledge, training and learning; - Inclusion of the volunteer in emergency procedures such as evacuations; - Leave management;
  • DSA for official travel, when applicable;
  • All changes in the Description of Assignment occurring between recruitment and arrival or during the assignment need to be formalized with the United Nations Volunteer Programme.
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