citizenM, Technical/IT support internship

As soon as possible

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Location (s):

  • Netherlands
Schiphol Airport, Amsterdam


citizenM is a hotel providing affordable luxury for the mobile citizens of the world. With a style that'll knock your socks off, we offer citizens a real home from home, plus the world’s fluffiest pillows. Our typical guest is a frequent traveler who is quality and design-driven, and cost-conscious. We currently have hotels in Amsterdam, London, Glasgow, New York, and Paris, with more to come in Europe the USA and Asia. We are proud to have put the hospitality back into the hospitality industry and have received numerous awards for our groundbreaking approach.


We are looking for a dynamic intern able to work individually with the citizenConnect team, taking care of technical/IT problems and who can support with workarounds as well as long term solutions for our guest and hotels. 

what you will learn:

  • support our guests/hotels with technical questions/problems and assist the citizenConnect team closely to find solutions
  • monitor technology dashboard
  • work with our internal communication platform
  • handle reported technical problems and escalate them via email/phone
  • occasionally assist the citizenConnect team with various tasks, gaining experience in the overall guest journey
  • …and most importantly, have fun while you’re at it!

Opportunity is About:


Candidates should be from:

Description of Ideal Candidate:

  • ability to handle multiple tasks
  • attention to detail
  • speak and write fluently in English and preferably one other language
  • self-starter who shows initiative
  • passionate about hospitality
  • flexible, being able to work evenings or weekends if required
  • MBO/HBO student
  • available for six months, starting date February 2020


Deadline: As soon as possible

Cost/funding for participants:

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