Deadline: As soon as possible
Companies
Location(s)
Belgium
Rue De L'Industrie 44, 1040 Brussels
Overview
The Private Banking Client Center team is looking for a general support intern from March 2024 onwards, for a period of 3 to 6 months. The team is divided in three sub-teams: commercial services, digital care, and operational excellence.
Details
Your Position
Depending on business priorities and ongoing projects, you will support our Private Banking Client Center with the following activities:
Commercial Services
- Order execution: buy and sell orders;
- Cash transfers;
- Regulatory follow-up: Mifid documentation & AML questionnaire;
- Creation of mail templates;
- Update of our internal Wallstream (Intranet) page;
- Client data analysis via dedicated programs;
- Data cleaning in our systems;
Digital Care
- Help clients with connection issues on their digital portal My Degroof Petercam;
- Support in the roll out of digital projects;
- Update of documentation & internal user guide.
Operational Excellence
- Fee handling: calculation of client (management) fees to pay;
- Update of documentation & internal user guide;
- Support in order validation: list of negative cash statements, investments of dividends, etc.
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Your Profile
Are you the one we are looking for?
- You are currently studying in a field related to Economics in general or have some sort of Economic background;
- You are fluent in French or Dutch with a good knowledge of English;
- You have solid Microsoft Office skills, and you are eager to learn CRM tools as well as banking software;
- You are available 4 or 5 business days per week. We offer flexible working hours: 8am-4pm, 9am-5pm, 10am-6pm;
- You are communicative, a team player, and have strong interpersonal skills;
- Independence, responsibility, and rigorousness are characteristics we particularly value;
- You are organized, flexible, and can thrive in a fast-paced environment.
Dates
Deadline: As soon as possible
Cost/funding for participants
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