ACMA (a Coesia company) - Customer service internship

Deadline: As soon as possible

Internships

Companies

Location(s)

  • Italy
Bologna

Overview

ACMA, headquartered in Bologna, Italy, is one of the leading manufacturers of packaging machines in the consumer goods market, with a large international share. ACMA designs and manufactures automatic packaging machines for a range of industries, including confectionery (chocolate, baked goods, candies and gums), personal and home care (liquids, powders and bars), tea and coffee. ACMA is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia has 137 operating units in 36 countries, a turnover of about 2 billion euros and over 8,000 employees.

Details

About the Role 

We are looking for a 6 months Intern to support the ACMA Customer Service team in the following activities:

  • Create offers and economic proposals for Spare Parts in collaboration with the tutor;
  • Support the team in the spare parts business to achieve the area objectives;
    • This involves preparing spare parts offers; constant follow-up of the same;
    • Creation of suggested spare parts lists;
    • Monitoring of market penetration and new actions to increase the business;
  • Support ACMA foreign company offices for the previously listed activities by supervising the progress in achieving the economic targets;
  • Provide remote support to our Client Companies worldwide.

Opportunity is About


Eligibility

Candidates should be from:


Description of Ideal Candidate

What You Need to Be Successful 

  • Degree in Economics & Business Administration or Languages;
  • Excellent knowledge of English language preferably at a business level. The knowledge of a third language is highly appreciated plus (German, Spanish or French);
  • Knowledge of SAP is a favorable plus;
  • Communication skills and customer orientation;
  • Strong human relationship builder among different professional environments and diverse cultures;
  • Precise and meticulous, attention to details is fundamental;
  • Highly organized;
  • Previous experience in Customer Service will be appreciated.

Dates

Deadline: As soon as possible


Cost/funding for participants

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