Keysight - Customer service intern

Deadline: As soon as possible

Internships

Companies

Location(s)

  • Spain
Barcelona

Overview

We are looking for a motivated and proactive Customer Service Intern to join our multilingual Business Center team in Barcelona.This internship is a great opportunity to gain hands-on experience in a fast-paced, international environment while learning how customer service connects with sales, logistics, and operations.

Details

Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

  • Manage customer requests and order status from start to finish, including:
    • Creating quotes for Keysight Partners and Distributors using CRM Salesforce

    • Processing orders in DBMS Oracle

    • Tracking deliveries and updating customers

    • Assisting with invoicing or order-related questions

  • Collaborate with cross-functional teams such as Sales, Logistics, Manufacturing, and Credit & Collection

  • Observe and apply customer service policies to support problem-solving and continuous improvement

  • Provide general administrative support (reporting, documentation, follow-ups)

  • Learn and contribute to improving processes that enhance customer experience

Opportunity is About


Eligibility

Candidates should be from:


Description of Ideal Candidate

Qualifications

  • Currently pursuing or recently graduated in a related field (e.g., Business, Communications)

  • German & English are mandatory, other European languages are a plus

  • Detail-oriented, good organizational skills, attention to detail

  • Positive attitude, self-motivated, and proactive

  • Ability to work collaboratively in a multicultural environment


Dates

Deadline: As soon as possible


Cost/funding for participants

What We Offer

A place within an exciting company! At Keysight, we develop visionary, market-leading, and highly innovative customer breakthroughs that connect and secure the world.

Our benefits include:

  • Learning opportunities such as:
    • Developing practical customer service skills in a professional setting

    • Gaining insight into the end-to-end customer service process

    • Learning how to interact with various internal and external stakeholders

  • Flexible working hours and work-from-home days

  • Internship with a competitive salary

  • Individual training curriculum and development opportunities

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