Deadline:
As soon as possible
Location(s)
Belgium
Uccle
Overview
Details
What is the added value of our internship program?
- Be a part of the SE community: Meaningful and connected experience guided by a Program Leader and a Business Mentor.
- With us, you learn every day: A dedicated learning path combining business and soft skills training.
- Evolve in the BeNe cluster: Enhance collaboration and networking in an international environment.
Where? Ukkel, Brussels, Belgium
Duration? 3-6 months (depending on your school convention) – Ideally starting in September 2026!
Role Overview
We are seeking a proactive and customer-oriented intern to support the Customer Care Center (CCC) during a period of increased activity driven by key business projects, including the PO/SO system go-live and the transition of DC Smarlog to Unify.
The intern will play an important role in helping manage a higher volume of customer inquiries and ensuring a high level of service is maintained across both commercial and logistics-related topics.
Key Responsibilities
- Support the CCC team in handling customer inquiries (via email, phone, or internal systems)
- Assist customers with logistics-related questions, including:
- Delivery times and shipment status
- Documentation and order tracking
- Provide support on commercial inquiries, such as order-related questions and basic product/service information
- Help ensure timely and accurate responses to customers
- Collaborate with internal teams (e.g., logistics, sales, operations) to resolve customer issues
- Contribute to maintaining high customer satisfaction levels during system transitions and peak workload periods
- Support administrative tasks and process improvements within the CCC
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Profile
- Fluency in French or Dutch plus English
- Currently pursuing a degree in Business, Supply Chain, Logistics, or a related field
- Strong communication and interpersonal skills
- Customer-focused mindset with a problem-solving attitude
- Organized and detail-oriented
- Ability to manage multiple tasks in a fast-paced environment
- Good knowledge of MS Office (Excel, Outlook)
Dates
Deadline: As soon as possible
Cost/funding for participants
Un-save Opportunity
Internships, scholarships, student conferences and competitions.
