Shippeo - Internship: customer success manager - Southern Europe

Deadline: As soon as possible

Internships

Companies

Location(s)

  • France
60 Rue d'Hauteville, 75010 Paris

Overview

Founded in 2014, Shippeo is a leading European SaaS company specializing in supply chain visibility. Over the past two years, we have experienced rapid growth, securing €140 million in funding, including €30 million raised in January 2025.

Details

Company Description

At Shippeo, we take pride in our exceptional diversity, with a team comprising 27 nationalities and fluent in 29 languages. With offices spanning Europe, North America, and most recently Asia, we deliver global, multimodal, real-time transportation visibility to customers across industries such as retail, manufacturing, automotive, and CPG.

Our vision is to become the world's leading data platform for the freight industry. By leveraging our expanding network, real-time data, and AI, we empower supply chains to deliver superior customer experiences while achieving operational excellence.

Job Description

As a Customer Success Manager intern (Central Europe) and under the responsibility of your tutor, you will: 

  • Support the successful implementation and adoption of Shippeo for your portfolio of customers, ensuring a smooth onboarding and deployment process.
  • Organize, coordinate, and follow up on the actions agreed upon with customers to maintain momentum and ensure project deliverables are met.
  • Specify customer needs related to the platform and communicate regularly with Shippeo’s internal teams to support a seamless implementation and adaptation process.
  • Prepare and conduct regular weekly meetings and business reviews with customers (on-site or off-site) to update all stakeholders on project progress and key milestones.
  • Work on internal cross-team projects and initiatives to continuously strengthen Shippeo’s product offering and improve organizational efficiency.

Opportunity is About


Eligibility

Candidates should be from:


Description of Ideal Candidate

Qualifications

  • You are doing in your final year of Bachelor or Master Degree, preferably studying Business Economics, Supply Chain, Logistics Management or a comparable program
  • You are fluent in French and English (Italian is a +)
  • You are autonomous in your work and you can multitask
  • You have good analytical skills and you can handle daily requests from clients
  • You have good interpersonal skillsYou are rigorous, structured and concise
  • You have good communication skills (written as well as spoken)

Dates

Deadline: As soon as possible


Cost/funding for participants

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