
Deadline:
As soon as possible
Companies
Location(s)
France
Overview
Take part in the energy transition by joining Vestas, the world leader in wind energy, during your next internship or work-study program!
Details
The Customer Support department, part of the Service Direction, is responsible for the management of maintenance contracts across France. Its core mission is to resolve customer issues efficiently, ensure the rigorous application of maintenance contracts, and act as a key interface between the Customer, Operations, and Technical teams. By maintaining high service standards and fostering strong internal coordination, the department plays a vital role in building trust and retaining customers.
Responsabilities
- Providing support to improve Data Quality in our systems (Salesforce and SAP Masterdata).
- Providing support in reporting activities.
- Proposing and implementing improvements (tools, templates, procedures) to improve processes and simplify reporting activities.
- Standardizing internal processes related to maintenance contract management and cross-team coordination.
- Analyzing current practices and identifying areas for improvement to enhance operational efficiency and customer satisfaction.
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Qualifications
- Bachelor or master degree in STEM or any technical discipline
Competencies
- Strong analytical thinking and structured problem-solving skills.
- Willingness to learn, improve processes, and take initiative.
- Curious, enthusiastic, and open-minded personality.
- Excellent communication skills, both written and verbal.
- Fluent in French and English.
- Comfortable working in a multicultural and cross-functional environment.
Dates
Deadline: As soon as possible
Cost/funding for participants
What we offer
- A professional experience that enhances academic learning and supports the transition to a first job.
- The opportunity to learn about our business and culture by participating in real projects and tackling business challenges.
- A chance to test and develop your skills while making meaningful contributions.
- The ability to build your professional network in a dynamic and supportive environment.
- Exposure to a fast-paced, international workplace.
- A valuable reference and experience to boost your early career.
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