Deadline:
As soon as possible
Location(s)
Germany
Overview
Details
What will your role be?
You will be Reporting directly into the Administration Team Lead/Mentor in the following activities:
Customer facing activities, such as:
- Create return label for customers and coordinate other RVL related issues
- Handle administration related to services, from customer signature to ultimately contract activation,
- Process daily incoming customer requests like tariff changes, cancellations or data updates,
- Handling (minor) complaints from start to resolution,
- Assist the Accounts Receivable department in solving invoice or payment queries,
Process- related activities, such as:
- Creating process-related documentation (process flows + descriptions).
- Identifying and implementing potential process improvements.
What will it do for you?
- The opportunity to build your professional portfolio in a global technology company.
- You'll gain a holistic view of how an international business operates.
- You'll benefit from working within a core strategic department and learning from individuals at various levels and with a variety of expertise.
- Receive regular feedback on your work, with insights from an experienced team.
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Who are you?
You’re the right fit for this internship whether you:
- Impeccable communication and written skills in English.
- Mandatory to be able to make a 6-month agreement with the university.
- Experience with process documentation (eg. flow charts + process description) + process improvement.
- Strong interest in working in a B2B environment
- Ideally, some experience in a customer-facing position.
- You are solution-oriented and accurate person with a positive attitude.
- Enjoy working in a team in an international and dynamic environment.
- Good computer and administration/organization skills.
- Understanding technical issues is an asset.
Dates
Deadline: As soon as possible
Cost/funding for participants
Let’s not forget the good stuff!
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Flexible work schedule with up to 3 days of remote working;
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Birthday off.
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Volunteering time off.
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Unlimited Access to LinkedIn Learning.
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Access to Gofluent platform to learn new languages.
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Employee Assistance Program.
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Free access to CALM (top mental health app).
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Internship allowance.
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A 6-month Internship contract.
Who are we?
Webfleet is Bridgestone’s globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.
Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business.
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