osapiens - Internship - customer operations / customer success

Deadline: As soon as possible

Internships

Companies

Location(s)

  • Germany
Mannheim

Overview

As an Intern in Customer Operations / Customer Success, you will be an integral part of our Solutions & Customer Success team, helping internal teams and clients implement smart, scalable workflow automations. You will work across departments to design and configure solutions that improve operational efficiency — from sales support to customer onboarding — and play a key role in enabling digital transformation at osapiens.

Details

You will collaborate closely with stakeholders to understand their needs and translate them into practical, technical solutions using tools like Power Automate and other workflow platforms.

Your Responsibilities

  • Designing and configuring workflow automations to improve processes in sales support, customer onboarding and consulting
  • Translating business requirements into efficient, technical workflows and smart system solutions
  • Independently implementing small-scale automation solutions — beyond Excel — including scripts and logic-based tasks
  • Collaborating with business teams to understand technical needs and deliver solutions that create real impact
  • Supporting the continuous improvement of internal automation strategies and contributing to scalable system configurations

Join us for this and more...

  • A purpose-driven mission with and for global industry pioneers in tackling complex challenges
  • Room for creativity through collaborative teamwork and an open communication culture
  • Flexibility and team bonding with our hybrid work options
  • Fuel for your growth journey, both personally and professionally
  • Fun team events and outings with our global teams
  • Inspiring workspaces in Mannheim and beyond
  • And, of course, free drinks and snacks

About osapiens

osapiens develops holistic Software-as-a-Service solutions that enable global companies from a wide range of industries to ensure transparency, efficiency and trust along their entire value chain. The goal of osapiens is to enable sustainability through transparency in the supply chain at the product level and at the supplier level. With its cloud technology platform, the 'osapiens HUB', osapiens uses innovative technologies such as artificial intelligence to not only strengthen companies economically, but also to make human rights and ecologically sustainable and responsible corporate governance the global standard.

osapiens currently works with around 1,300 companies from more than 50 countries around the world in sectors including consumer goods, wholesale and retail, automotive and engineering, fashion and luxury, and pharmaceutical and medical products. The fast-growing company was founded in 2018 and currently employs nearly 300 people from more than 35 nations at its headquarters in Mannheim, Germany.

Opportunity is About


Eligibility

Candidates should be from:


Description of Ideal Candidate

Your Experience

  • Degree in a technical field (e.g., Business Informatics, Information Systems, Business Engineering or similar)
  • Solid understanding of programming logic and confidence in working with code — full-time developer skills not required
  • Ability to implement small-scale automation tasks that support customer-related processes
  • Practical experience with automation tools (e.g., Power Automate or similar) and software configuration
  • Strong communication skills and an outgoing, confident personality
  • A proactive mindset and the ability to work independently on technical tasks
  • English fluency required; German is a plus

Dates

Deadline: As soon as possible


Cost/funding for participants

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