Lufthansa Group Business Services - Intern in Enabling Technologies Team

TASKS

• Collaborate with licensing and governance stakeholders to analyze, improve, and standardize business processes
• Support the handover of processes between teams, ensuring knowledge transfer and operational continuity
• Maintain and update process documentation, guidelines, and governance materials

• Assist in coordinating and supporting initiatives related to Microsoft licensing compliance and process optimization
• Support testing and validation of process changes and tools used by the licensing teams
• Work with technical and business experts to assess solution options and ensure alignment with governance standards
• Provide administrative and organizational support for licensing operations and transition activities
• Analyze existing licensing processes and governance workflows to identify gaps, risks, and improvement opportunities
• Support standardization and transition of licensing procedures
• Create and maintain detailed process documentation, handover materials, and governance guidelines for transitioned activities

*Perform all other duties assigned or delegated by supervisors.

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.