Deadline:
As soon as possible
Location(s)
Germany Worldwide
Overview
Details
Explore. Inspire. Ignite.
Are you a passionate and driven self-starter with up to three years of professional experience? Explore our programs for Customer Success Partner, Sales, and Solution Advisory, and decide which career path matches your goals and ambitions.
The SAP Academy for Customer Success is a talent development program specifically designed for candidates early in their careers.
Why join SAP Academy for Customer Success?
- A multi-dimensional, global learning environment that provides a depth and breadth of professional, sales and human adaptive skills relevant for wherever your career path takes you.
- A learn-and-apply approach and experienced mentor support that accelerates readiness and productivity when you transition to a customer-facing role.
- A global peer community with rich multi-cultural experiences and colleagues from diverse backgrounds.
- Sponsorship from SAP executives, including access to and insight from top global leaders.
- Full-time employment from day one with practical learning application for your role.
Which program is right for you?
Choose your path – Sales, Solution Advisor and Customer Success Manager. Accelerate your customer-facing career, working with colleagues from all over the world, with a great salary, benefits, and more
- Sales Program: Complete the 10-month program successfully and you will accelerate your career in one of SAP’s quota-carrying sales roles selling innovative and cloud-based solutions to various lines of business and industries. Join us and strengthen the foundation for a successful sales career.
- Solution Advisory Program: Complete the 10-month program, and gain the skills and experience you need to become a highly valued Solution Advisor – a partner to sales as a subject matter expert on SAP solutions jointly delivering value to customers and prospects.
- Customer Success Manager Program: Complete the 10-month program to successfully develop into the Customer Success Manager (CSM) role. With SAP’s growing subscription revenue and increasing number of customers using cloud solutions, the CSM drives value across the customer lifecycle through successful solution adoption and ongoing renewals that foster account expansion.
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Application criteria for the program
- 2-3 years’ work experience with a proven record of supporting customer success and business transformation, preferably from consulting or account management that include resolution and escalation management
- Strong communication and presentation skills including fluency in English and local language
- Strong business acumen including demonstrated knowledge of business process and/or industries
Dates
Deadline: As soon as possible
Cost/funding for participants
Your experience with the CSM Program
The dynamic 10-month program strengthens the foundation for a successful career at SAP.
During the program, you will receive onboarding in your local market, innovative classroom-style learning in a virtual environment delivered by a full-time faculty combined with on-the-job training and mentoring by senior CSM professionals in the field.
You will gain the experience to build trusted relationships with customers to maximize the value the achieve with SAP solutions.
What happens after I graduate from the program?
You will move into a direct customer facing Customer Success Manager role in your market and continue to receive mentoring and coaching support to accelerate your growth.
Un-save Opportunity
Internships, scholarships, student conferences and competitions.
