Deadline:
As soon as possible
Companies
Location(s)
Online
Employees can work remotely.
Overview
Founded in 2014, Shippeo is a French based SaaS company providing supply chain visibility. Shippeo has grown from 70 to 220 employees during the last two years and is continuing to rapidly scale after an additional $40M fundraising round in October 2022. Shippeo is an exceptionally diverse company with colleagues from 27 different nationalities and speaking 29 languages. With offices throughout Europe, North America and recently Asia, Shippeo provides global coverage to all of our clients.
Details
You will:
- Play a key role in assisting the Knowledge Management team in organizing knowledge inside the company and providing outstanding content and communication to our users.
- Have the opportunity to develop a broad range of soft and hard skills by creating valuable and diverse content in order to enable our growing user base to have a great experience when learning to use the Shippeo tool.
Some of your responsibilities will include:
- Create, structure, and feed our brand-new public help center with new or updated content.
- Coordinate content creation for our restricted section Helpcenter, in-app learning tool, and downloads section.
- Create, structure, and feed with new content our learning platform with e-learning content (tutorials, videos, pictures, texts, quizzes).
- Providing feedback and supporting the team in evaluating the current content and shaping the future content and communication strategy.
- Participate in ad-hoc communication efforts (newsletters, product documentation…)
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Qualifications
- You are a master's student in technical writing, documentation, knowledge management, or similar (Bac + 4-5)
- You can break down complex matters easily into accessible content
- You have basic knowledge of minimalism and structured content writing (DITA standard knowledge is a +)
- You have an eye for aesthetics and ideally design skills
- You are interested in pedagogical content
- You are autonomous in your work and you can multitask
- You have good interpersonal skills
- You are rigorous and organized
- You have excellent writing skills and ideally experience in copywriting, technical writing, or other content production
- You have excellent communication skills (written as well as spoken)
Dates
Deadline: As soon as possible
Cost/funding for participants
+ More Info / Application
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