Deadline:
As soon as possible
Companies
Location(s)
Luxembourg
7 Rue Pierre d'Aspelt, 1142 Ville-Haute
Overview
You will join the Client Service team and contribute to the smooth day-to-day running of operations, supporting all of the team’s analysts in a dynamic, international environment.
Details
The Client Service department covers all of the management company's areas of expertise (Private Debt, Real Estate, Credit and Diversified funds and Private Equity funds). In the context of this internship, you will be required to:
- Update and ensure the quality of contact/investor data (CRM, distribution lists, reference databases).
- Manage investor portal access (account creation/modification/deletion, access tests, basic troubleshooting).
- Upload and organize documents on the portal for the entire Client Service team: periodic reports, Capital Account Statements (CAS), investor notices/capital calls and distributions, TPT/Tripartite files, and other regulatory documents.
- Perform basic checks prior to publication (completeness, naming, vintage) and coordinate straightforward corrections with analysts.
- Handle recertifications and KYC for Tikehau entities: collect documents, follow up, update files, and track statuses (preparation/checklists for team validation, without independent AML/CFT analysis).
- Manage shared mailboxes and provide first-level responses to investor requests (access issues, missing documents), escalating to analysts as needed.
- Monitor operations and update trackers (uploads, access, KYC), and help ensure timelines for the dissemination of reports are met.
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Profile:
- Intern (Bac+3 to Bac+5), rigorous, organized, with a strong client-service mindset.
- Proficient with office productivity tools; operational Excel skills (formatting, filters, list checks); basic PowerPoint.
- Excellent written communication skills in French and English; professionalism and team spirit.
- Proficiency in French and English (written and spoken).
Dates
Deadline: As soon as possible
Cost/funding for participants
+ More Info / Application
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