Deadline:
As soon as possible
Location(s)
France
Paris
Overview
Details
Job description
Singulart is the leading online art gallery, committed to empowering artists worldwide by providing them with a space to showcase and sell their works. We are a fast-growing international company, and we pride ourselves on our passion for art and our dedication to artist care.
Your Main Responsabilities
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Managing Artist Inquiries: You will manage a pipeline of support tickets (mail & calls) with a very diverse range of inquiries (managing their portfolios, pricing, and overall presence on Singulart).
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Managing trust/quality concerns, and ensuring smooth artist experiences.
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Escalating complex issues to the Artist Liaison Manager when necessary.
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Collaborating with internal teams and contribute to the improvement of operational processes through feedback.
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Participating in Artist Success Projects: You will contribute to projects to make artists happier and increase NPS.
Who are they?
Founded in 2017, SINGULART is an online art & design gallery dedicated to helping artists and designers take on the international barriers of the art market. Today, our team is composed of 85 people and 24 different nationalities !
In November 2021, we secured a €60 million SERIES B fundraising, the most successful in the history of the cultural sector! What a journey in only 6 years and with so many more challenges to come! On a daily basis, we work hard to strengthen our mission: empowering artists and designers and connecting them to art lovers around the world!
Our motto? Moving the world with creativity
Our goal? To put creators at the center of our society, to help art lovers in their artistic discoveries and finally to make the art market more transparent and accessible.
Why? Because we believe in the power of creativity. It opens minds, brings beauty to our life and cultivates peace.
Driven by a human mission, we share diversity and equity in our DNA. We value collaboration and innovation. Caring for our people is at the core of what we do, we want them to grow so we provide equal opportunities for all. We believe that all together we are able to move forward, so join our creative, international team and let’s empower artists and designers together!
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Preferred experience
Your Skills
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Strong communication and customer service skills
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Empathy and active listening
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Detail-oriented and highly organized
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Technical troubleshooting abilities
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Ability to manage time effectively in a fast-paced environment
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Familiarity with CRM tools and ticketing systems
Your background
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Fluency in English is a must: German, Spanish, Italian or French are a big plus
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Studies in communication, business or similar
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No knowledge in art required, but appreciated
Dates
Deadline: As soon as possible
Cost/funding for participants
Join us if
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You want to be part of a young and international team
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You want to revolutionize the art world
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You want to work in the heart of Paris and do lunch breaks at the Seine
Un-save Opportunity
Internships, scholarships, student conferences and competitions.
