Deadline:
As soon as possible
Location(s)
Belgium
Brussels (Evere)
Overview
Details
Get to know your team and responsibilities
Team/division description
Acting upon the Voice of the Customer (VoC) is a strategic priority within the company that is driven by the VoC team, embedded in Sales and Marketing & Customer Experience (CX), supporting both the Toyota and Lexus Brands. The team is responsible for gathering feedback from customers from various sources and reporting to the business. The team also supports all National Marketing and Sales Companies through the region in their VoC activities in the markets.
Your project
You will be supporting the team in the roll-out of the new TME's markets (EU+) platform by:
- Supporting the “IT and Data workstream” project manager in the development, set-up and maintenance activities with internal stakeholders and market counterparts
- Provide structured follow-up of action points
- User testing new VoC platform in market ‘set-ups’
- Being the contact person for ‘hyper care’ period in markets sorting and identifying the correct responsible
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Your profile
- You are currently in your last year of Master's Degree in Economics, IT, Management or Engineering
- You are fluent in English (TME’s business language) - other European languages are a plus
- You have good communication skills, verbal, written and presentation in English
- You are a quick learner who is able to work independently upon receipt of clear instructions
- Pro-active, results-driven and with a strong determination to deliver
- Able to work with people from various backgrounds and business areas
- A team-player with a people focused mindset and positive energy
- You are familiar with IT terms, agile work methods and comfortable with MS Excel
Dates
Deadline: As soon as possible
Cost/funding for participants
Our offer
We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.
Your benefits
- Flexible working hours and hybrid working (homeworking, 10 days from abroad);
- Company restaurant – Warm dishes, salads and desserts daily, including Japanese and traditional Belgian specialties, as well as a vegan/vegetarian option;
- Sport facilities – Tennis, squash, volleyball, football and softball pitches are available at various Toyota sites;
- Team building activities and other personnel related events;
- Programs to support your physical and social well-being.
Un-save Opportunity
Internships, scholarships, student conferences and competitions.
