Thinking IT Corp. - Operations / user success (CRM) internship

Deadline: As soon as possible

Internships

Companies

Location(s)

Estonia
Finland
France
Ireland
Sweden
United States of America

Various locations

Overview

We’re building the time layer for the workplace of the future. Thinking IT Corp., along with our affiliated companies Maverick and Sigma, is a remote-first group providing IT and Marketing services to clients in the iGaming industry, with a strong focus on the U.S. market.

Details

Our Operations and User Success team ensures clients get the most value from our products, keeping communication smooth and processes efficient. If you’re curious about operations, user success, and CRM systems, this internship is your chance to gain hands-on experience while contributing to meaningful projects.

Typical tasks you might experience:

Assisting with CRM updates and database management
Tracking user feedback and support tickets
Supporting internal operational workflows and documentation
Learning how analytics inform customer success strategies

Opportunity is About

Computers & IT Economics & Business

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Eligibility

Candidates should be from:

Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Central African Republic Chad Chile China Colombia Comoros Congo: Democratic Republic Congo: Republic Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, North Korea, South Kosovo UN1244 (*not recognized by majority of countries) Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau North Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Niue Norway Oman Pakistan Palau Palestinian Authority Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Sudan Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States of America Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Western Sahara Yemen Zambia Zimbabwe

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Description of Ideal Candidate

Requirements

Currently studying or recently graduated in Business, Management, Communications, or a related field (all majors welcome if interested)
Interest in customer success, operations, or CRM systems
Strong organizational skills and attention to detail
Comfortable communicating clearly in English (written and spoken)
Willingness to learn CRM tools (experience with HubSpot, Salesforce, or similar is a plus, not a must)
Proactive, problem-solving mindset

Dates

Deadline: As soon as possible

Cost/funding for participants

Fully Funded

Benefits

Fully remote work
Paid time off benefits
Flexible hours (depending on role requirements)
A collaborative, youthful culture
Slack / Discord & Google Workspace (instead of Microsoft Teams and Outlook)
The right tools to get your job done effectively
Automation and process-driven workflows to make work smoother
Tailored onboarding and coaching
Fast career scaling
Hands-on experience with CRM systems and customer success workflows
Training in managing user support tickets, feedback, and process optimization
Exposure to international clients in the iGaming industry
Mentorship from the Operations and User Success team

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